TRANSITION DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Plan, prepare and integrate facility Patient Access processes with PAS’s during deployment
• Establish controls and review mechanisms for PAS policies and procedures related to Patient Access
OPERATIONAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Oversee facility operations of Patient Access functions (e.g. pre-registration, benefit verification, pre-authorization, admission/registration, service pre-payment, etc.) to ensure daily operations are maintained according to standard
• Serve as the primary liaison between the PAS and the Facility
• Maintain and promote good customer relations with facility management, physicians and physician office staff
• Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in PAS Service Level Agreements
• Inform Regional Patient Access Director of any significant issues in the Patient Access area (e.g., Pre-registration delays, pre-authorization backlogs, etc.)
• Stay abreast of regulatory requirements and company compliance policies, ensuring timely staff education
• Inform staff of relevant changes and developments in payer requirements
• Ensure quality review measurements are in place
• Facilitate implementation and monitoring of standard master files, processes, reporting and education programs
• Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate
• Develop specific objectives, budgets, and performance standards for each area of responsibility
• Identify and implement process improvements to lower costs and improve services to facility customers
• Perform staff reviews and prepare performance documents for direct reports
• Recommends sufficient number of qualified/competent staff.
• Determines staff qualifications and competence. Develops and maintains accurate initial and annual competency checklists, and initiates completion of initial and annual competency attestation forms.
• Actively seeks ways to control costs without compromising patient safety, quality of care of the services delivered.
• Attends in-service presentations, and complete mandatory education week including, but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA Standards.
Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Other duties as assigned
For more on this job and to apply, click here!
